NorthWood Shopping Perks!
We know you have a lot of choices when it comes to candle supply companies. We work hard to set ourselves apart and make your shopping experience as good as it can possibly be! We can't express how much we appreciate you trusting us with your business. Everything we do is made possible by you! Read our story to learn more about us.
Here are just a few of perks we offer to our customers.
Earn points on every purchase by signing up for our rewards program! Just click the person icon at the top of our website or click the rewards icon to sign up. To ensure you get points, remember to sign in each time you shop. If you do forget, points usually still get awarded as long as you check out using the same email address that is on your customer account.
You get one point for every dollar spent, plus a bonus of 200 points just for signing up. On your birthday, you will receive a bonus of 500 points (the equivalent of a $5 off coupon). To ensure you get birthday points, enter your birthday at least 30 days in advance.
To help you keep costs down, we offer free shipping on orders over $99 to the contiguous U.S. Certain items are not eligible for free shipping, such as cases of wax, cases of containers, and other large or heavy items. However, charging shipping on these items allows us to keep the prices as low as possible so you can still save when you shop with us. Please note, Shipping Protection does not count towards order minimum.
To receive free shipping, make sure your cart has $99+ of eligible items before taxes and after discounts. It's that easy!
Buy More, Save More!
Want to try new fragrance samples, stock up on 16 oz bottles, or boost your collection of molds? Now you can save every time you buy multiples! We have an automatic discount when you buy 10+ bottles of 1 oz fragrance, 5+ bottles of 16 oz fragrance, or 5+ molds.
The more items you buy, the bigger your savings will be! There's no need to enter a coupon code. Just add the minimum required number of items to your cart and you'll see an automatic discount. See product pages for more details on how you can save!
Affiliate Program & Influencer Network
Love your NorthWood products? Why not earn a commission for telling your fans and website visitors about us! When you sign up to be an affiliate or join our influencer network (details coming soon) you can earn a commission every time you send shoppers to our website.
Want to pay over time? It's easy to do through our split payment program powered by Affirm†. If your order is over $50, you can choose split payments at checkout and pay in 4 interest-free installments. There are no fees ever, and no impact on your credit score.
We don't just sell our products, we use them ourselves! Our blog is full of helpful resources, recipes, charts, and other information that will answer just about any question you may have on candle making and other products. We encourage you to browse our blog or check out our Knowledge Base help articles if you need assistance with a product or making projects. Can't find what you're looking for? Our customer care team is here to help!
Rush Processing Upgrades
Need something super fast? Add Rush Processing to your cart during checkout. Your order will ship the same business day if we receive your order before 10 a.m. CST. Orders received after 10 a.m. CST will ship the next business day. Rush Processing requires that you pay an additional fee, but it's a great option if you really need something now.
Please note, choosing expedited shipping is not the same as Rush Processing. Expedited shipping simply means that the package carrier will deliver your order more quickly once it leaves our warehouse. Expedited shipping does not affect our warehouse processing time. Rush Processing is the only way to have your order "jump the line" ahead of other orders.
† Payment options are offered by Affirm, are subject to eligibility check, and may not be available in all states. Options depend on your purchase amount, and a down payment may be required. California residents: Affirm Loan Services, LLC is licensed by the Department of Financial Protection and Innovation. Loans are made or arranged pursuant to California Financing Law license 60DBO-111681