To help make the process easier and more efficient for everyone, please review our frequently asked questions, knowledge base, or try chatting with CandleBot in the lower right corner of the screen. This will save us all time and you can usually get your question answered right away!

Still have questions? We're happy to help and try and respond to all inquiries within 24 hours (not including weekends or Holidays)

Contact us

As a small team, please note that we prefer email as the primary contact method and don't respond to questions pertaining to order shipment if it is within the processing time on the website banner. That is the most up to date information available on when your order will ship and is listed in business days, not including the day you place the order.